Yaakub, Yusof, and Zulnaidi Yaacob. “Elemen Kritikal Kualiti Perkhidmatan Polis Terhadap Kepuasan Pelanggan Di Malaysia”. Labuan e-Journal of Muamalat and Society (LJMS) 12 (June 30, 2018): 148–157. Accessed May 4, 2024. https://jurcon.ums.edu.my/ojums/index.php/LJMS/article/view/1389.