Jurnal Komunikasi Borneo (JKoB)

FEAR OF MISSING OUT AND INFORMATION AVOIDANCE IN THE SOCIAL MEDIA INFORMATION FLOW IN THE ERA OF INFORMATION SOCIETY: A SYSTEMATIC REVIEW

ALF ARIRA ANANTA AYSYA — 2026-06-01

In the current information society era, the role of social media is not only as a communication platform but also as the main source of information flow for billions of users around the world. The increased use of social media in the information society era encourages the massive dissemination of information, thus creating an abundant and continuous flow of information (Information Flow). This condition encourages the emergence of two often contradictory behavioral tendencies: fear of missing out (FoMO) and information avoidance. This study uses the Systematic Literature Review (SLR) methodology to explore the process of information flow on social media affecting the formation of FoMO and Information Avoidance behaviors in the context of the information society. Based on a review that has been conducted on 21 kinds of literature, it is shown that the flow of information encourages users to always be connected and avoid missing important information. The large volume of information creates challenges social media users feel, such as stress and fatigue over information overload. As a result, social media users' responses tend to avoid information as a coping mechanism to reduce cognitive and emotional burdens. Examined using Frank Webster's characteristics of the information society, these two phenomena reflect a complex relationship and influence the mental well-being of users in the information society era.

USAGE OF WHATSAPP APPLICATION AS A SOCIAL MEDIA PLATFORM IN SABAH STATE LIBRARY

Siti Rinawaty Awang Ali — 2026-06-01

In today's digital age, social media has become an integral part of our lives. People now use technology, including social media platforms, to communicate with one another. It has become a widely used medium for interaction and communication through internet-based applications. Additionally, social media has become both a communication and promotional tool for public libraries today. This study aims to investigate and assess users' satisfaction with the use of WhatsApp application in Sabah State Library. To achieve this goal, the paper seeks to evaluate the current trends in WhatsApp application usage within the library sector as part of an effort to gauge user satisfaction.

MAKERSPACE@ENGLIB: PENGALAMAN DAN PERKONGSIAN AMALAN TERBAIK DALAM PENERAPAN BUDAYA PENCIPTAAN DAN PEMBELAJARAN PRAKTIKAL DI PERPUSTAKAAN MUSA MOHAMAD, UNIVERSITI SAINS MALAYSIA

Jamilah Hassan Basri — 2026-06-01

Pembangunan Makerspace@EngLib di Perpustakaan Musa Mohamad, Universiti Sains Malaysia (USM) bertujuan untuk memupuk budaya penciptaan dan inovasi dalam kalangan pelajar STEM Kampus Kejuruteraan, USM melalui penyediaan ruang dan peralatan ICT yang berteknologi tinggi. Makerspace ini menyediakan kemudahan seperti pencetak 3D, pemotong laser, dan lain-lain untuk membolehkan pelajar meneroka dan mengaplikasikan idea kreatif secara praktikal dengan berkesan. Objektif utama adalah untuk memperkasakan pelajar dalam bidang kejuruteraan dan teknologi, serta meningkatkan pembelajaran berasaskan projek dan pembelajaran praktikal. Walaupun menghadapi cabaran daripada segi kos dan penyelenggaraan, pelbagai aktiviti sokongan, termasuk bengkel latihan dan pertandingan inovasi, telah dijalankan untuk memaksimumkan penggunaan ruang dan alatan tersebut. Selain itu, Makerspace ini juga melibatkan kolaborasi dengan pusat pengajian lain di USM untuk menghasilkan produk inovatif dan berdaya saing. Penambahbaikan dalam bentuk latihan berterusan, kolaborasi antara perpustakaan, fakulti, dan industri, serta fleksibiliti penggunaan ruang dicadangkan untuk meningkatkan keberkesanan Makerspace. Kesimpulannya, Makerspace@EngLib merupakan platform penting dalam menyokong penciptaan dan inovasi, serta memberi pelajar peluang untuk mengembangkan kemahiran praktikal yang relevan dengan perkembangan industri masa depan.

CRISIS COMMUNICATION IN MALAYSIAN MEDIA: A COMPARISON OF ASTRO AWANI AND MALAYSIA KINI’S COVERAGE OF THE PUTRA HEIGHTS GAS PIPELINE FIRE

Nuremylia Maisyara Rosli — 2026-06-01

The purpose of this study is to examine the reporting of the April 2025 gas pipeline fire incident in Putra Heights by two Malaysian news outlets, Astro Awani and Malaysiakini. The study aimed to examine headline framing, source types, and thematic patterns in the coverage of both media outlets. A total of 273 news articles published within the first seven days following the incident (174 from Astro Awani and 99 from Malaysiakini) were analysed using a mixed-methods content analysis approach, integrating quantitative analysis of content frequencies and distributions with qualitative thematic examination. Results show that both publications mainly used factual headlines and relied on official sources. However, Malaysiakini offered a wider range of themes, such as conflict and consequences, whereas Astro Awani focused on human interest and responsibility. In conclusion, the two media's different editorial concepts affected how they presented the crisis narratives, even though they both followed the rules of factual and source credibility. This study improves our knowledge of the media's function in crisis communication and emphasizes how crucial fair reporting and public media literacy are in influencing how society reacts to crises.

AN ANALYSIS OF THE SAMARINDA CITY GOVERNMENT’S DIGITAL PUBLIC RELATIONS COMMUNICATION STRATEGY THROUGH INSTAGRAM IN SHAPING THE LOCAL GOVERNMENT IMAGE

Asriadi — 2026-06-01

The advancement of digital technology has transformed public communication practices, particularly in how governments utilize social media as a public relations tool. This study aims to analyze the digital public relations communication strategy employed by the Samarinda City Government through the Instagram platform in shaping the image of the local government. This research adopts a qualitative approach using a case study method, focusing on the Instagram account “samarinda.beradab” as the primary object of analysis. Data were collected through documentation and non-participatory observation of published content, supported by statistical data from social media analytics platforms. Data analysis was conducted using qualitative content analysis based on image-building indicators, including transparency, closeness, professionalism, responsiveness, and positive image. The findings reveal that the communication strategy is predominantly characterized by visual content presenting governmental activities accompanied by informative narratives. Such practices contribute to the construction of a transparent image through information disclosure, a sense of closeness through representations of interactions with the public, and a professional image through structured presentations of governmental activities. However, the relatively low to moderate level of audience engagement indicates that two-way interaction has not been fully optimized, suggesting that communication remains more informative than dialogical. This study concludes that social media plays a strategic role in shaping the image of local government; however, its effectiveness depends largely on the ability to implement interactive and participatory communication strategies. Therefore, local governments are encouraged to optimize social media not only as a tool for information dissemination but also as a dialogic space to enhance public engagement and strengthen a positive institutional image.

EMPIRICAL ASSESSMENT OF GOVERNMENT COMMUNICATION STRATEGIES FOR COMMUNAL CONFLICT MEDIATION IN THE NORTH CENTRAL GEOPOLITICAL ZONE OF NIGERIA

Oluwatobi Enitan Modeyin — 2026-06-01

Conflict situations are endemic in the African continent, and Nigeria is not an exception. Plagued with different types of conflicts that ranged from political to ethnic, religious, and communal, the country and different advocacy groups and INGOs have worked in synergy and separately to ensure peaceful coexistence. In respect of the foregoing, this study was conducted to assess the communication strategies adopted by government in the North Central geopolitical zone toward conflict mediation in the region. The researchers relied on a survey research design using questionnaires distributed to 594 respondents. The study recorded a 94.6% response rate, and findings showed government to have used different strategies for communal mediation. Some of the strategies identified are community relations, traditional institutions approach, public relations, peacebuilding communication, media relations, and religious organisation approach, among others. It also demonstrated a high level of use of communication in conflict mediation while showing that the use of strategies has led to reduced tensions and peaceful coexistence among others. The researchers concluded that communication strategies are effective means to mediate in conflict and recommend their continuous use in similar situations.