MAZIRAH YUSOFF; F. MCLEAY. Identifying best practices for satisfying students by benchmarking world class higher education. Jurnal Pemikir Pendidikan, [S. l.], v. 4, n. 1, p. 29–43, 2013. DOI: 10.51200/jpp.v4i1.8176. Disponível em: https://jurcon.ums.edu.my/ojums/index.php/jurnal-pemikir-pendidikan/article/view/8176. Acesso em: 21 aug. 2026.