MEASURING USABILITY OF ACADEMIC INFORMATION SYSTEM USING USE QUESTIONNAIRE : CASE STUDY OF PADANG STATE POLYTECHNIC
DOI:
https://doi.org/10.51200/mjbe.v9i2.3932Keywords:
academic information system, usability, USE questionnaire, PNP, polytechnicAbstract
The development of website-based information technology has been utilized by the Padang State Polytechnic using the Academic Information System for students. The Academic Information System contains academic information related to majors and students. The purpose of this study is the use of academic information systems by measuring the level of user satisfaction using USE Questionnaire. This study will empirically prove the effect of the independent variables, namely usability, ease of use, and ease of learning on user satisfaction as dependent variable. The data was gathered from 265 respondents and processed it using IBM SPSS version 25 software. This study used multiple linear regression analyses for hypothetical testing. The results indicate that usefulness and ease of use have significant effects on user satisfaction, while ease of learning has no significant effect on user satisfaction.
References
Affandi. (2018). Analisis usabilitas aplikasi
MatahariMall.com menggunakan USE
Questionnaire. Universitas Muhamhmadiyah
Gersik, 01, 11–12.
Aswati, S., Mulyani, N., Siagian, Y., & Syah, A. Z. (2015).
Peranan Sistem Informasi dalam Perguruan
Tinggi. Jurnal Teknologi dan Sistem Informasi,
(2), 79–86.
Etin Indrayani. (2011). Pengelolaan Sistem
Informasi Akademik Peruruan Tinggi
Berbasis Teknologi dan Komunkasi (TIK).
Jurnal Penelitian Pendidikan, 12(1), 45–60.
Galih, S. (2018). Pengukuran Usability Menggunakan
Metode Cognitive. February 2013.
Ghozali. (2011). Aplikasi Analisis Multivariate
dengan SPSS. Badan Penerbit Universitas
Diponegoro
ISO Website. [online], https://www.iso.org/obp/
ui/#iso:std:iso:9241:-11:ed-1:v1:en, access
date 20 July 2021.
Kasih, A., & Delianti, V. I. (2020). Analisis usability
nagari mobile banking menggunakan
metode usability testing dengan use
questionnaire. Voteteknika (Vocational
Teknik Elektronika dan Informatika), 8(1), 124.
Kusuma, W. A., Noviasari, V., & Marthasari, G. I. (2016).
Analisis Usability dalam User Experience
pada Sistem KRS Online UMM menggunakan
USE Questionnaire. Jurnal Nasional Teknik
Elektro dan Teknologi Informasi (JNTETI), 5(4).
Lengkong, S. Kom., M.Ds., O., Tumewu, M. D.,
& Lumintang, N. T. T. (2021). Analisis
Usability Pada Aplikasi M-Commerce
Tokopedia Terhadap Kepuasan Pengguna
Menggunakan USE (Usefulness, Satisfaction,
Ease of Use) Questionnaire. CogITo Smart
Journal, 7(1), 182.
Lund, A. M. (2001). Measuring usability with the USE
questionnaire. Usability Interface, 8(2), 3–6.
Nielsen, Jacob. “Usability 101: Introduction”.
Diakses pada http://www.useit.com/
alertbox/20030825.html, tanggal 15
September 2021.
Paramitha, & Utami, W. (2020). Evaluasi Sistem
Informasi Akademik STMIK Primakara
Menggunakan Metode Usability Testing.
JIIP-Jurnal Ilmiah Ilmu Pendidikan, 3(3), 666.
Pratiwi, K. Y., & Suprihatin, S. (2020). Analisis
usability sistem informasi layanan mandiri di
Perpustakaan Universitas Brawijaya. Jurnal
Pustaka Ilmiah, 5(2), 931.
Sahfitri, V., & Ulfa, M. (2015). Pendukung Proses
pembelajaran di perguruan tinggi
menggunakan USE QUESTIONNAIRE. Ilmiah
MATRIK, 17, 53–66.
Sudharmono, B., & Gupron, F. M. (2018). Evaluasi
Rancangan Antarmuka Website Laporan
Realisasi Belanja dan Pendapatan dari Sisi
Usability. December.
Sugiyono. (2013). Quantitative, Qualitative,
Combination, and R&D Approaches.
Bandung: Alphabeta.
Sugiyono. (2018). Quantitative, Qualitative,
Combination, and R&D Approaches.
Bandung: Alphabeta.
Sutabri. (2005). Sistem Informasi Manajemen.
Yogyakarta: Andi.
Downloads
Published
How to Cite
Issue
Section
Total Views: 133
| 
Total Downloads: 588
