PAROCHIALISM AND ITS IMPACT ON MALAYSIAN PUBLIC SERVICE

NOOR SYAKIRAH  ZAKARIA; SYAHRUDDIN  AWANG AHMAD

doi:10.51200/jurnalkinabalu.v31i1.7118

Authors

NOOR SYAKIRAH ZAKARIA Faculty of Social Sciences and Humanities, Universiti Malaysia Sabah (UMS), Malaysia
SYAHRUDDIN AWANG AHMAD Faculty of Social Sciences and Humanities, Universiti Malaysia Sabah (UMS), Malaysia

DOI:

https://doi.org/10.51200/jurnalkinabalu.v31i1.7118

Keywords:

Parochial, government, public service, civil servant, public policy

Abstract

Parochialism is an important mechanism that determines the measure of loyalty and obedience of a civil servant to the government organization. Thus, the ability of the head of an organization in the public sector to instil parochial characteristics in a civil servant is the most important value in forming a certain set of thoughts in a civil servant. Basic courses in public sector services and staffing are among examples of useful tools for forming a parochial mind set. Apart from that, the emphasis on commitment and loyalty to the head of government and state is a form of aspiration that is useful in determining how a civil servant carries out his functions and at the same time obeys the head of government and the head of state. Public policies and regulations related to the way a civil servant carries out his duties are the most important channels that can be used by the head of a government agency to instil parochial values and norms in a civil servant. This will allow the head of the organization to form a big picture of the duties and responsibilities of a civil servant in the workplace environment and in making the process of service delivery to the public a success. Thus, parochial as a characteristic in a person can be identified through the way of working, the approach chosen to lead the group in the organization, the thinking and decision-making and subsequent influence in creating a work culture guided by the individual leader concerned.

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