QUALITY MANAGEMENT INITIATIVES IN MALAYSIA'S MANUFACTURING FIRMS: IMPLICATIONS ON EMPLOYEE INVOLVEMENT, NEW PRODUCT DEVELOPMENT AND QUALITY OF PRODUCTION

Julian Paul Sidin; Syed Azizi Wafa Syed Khalid Wafa; Stephen Laison Sondoh Jr

doi:10.51200/jaaab.v3i0.966

QUALITY MANAGEMENT INITIATIVES IN MALAYSIA'S MANUFACTURING FIRMS: IMPLICATIONS ON EMPLOYEE INVOLVEMENT, NEW PRODUCT DEVELOPMENT AND QUALITY OF PRODUCTION

Authors

Julian Paul Sidin Faculty of Business, Economics & Accountancy Universiti Malaysia Sabah
Syed Azizi Wafa Syed Khalid Wafa Faculty of Business, Economics & Accountancy Universiti Malaysia Sabah
Stephen Laison Sondoh Jr Faculty of Business, Economics & Accountancy Universiti Malaysia Sabah

DOI:

https://doi.org/10.51200/jaaab.v3i0.966

Abstract

This paper explores the implications of quality management on employee involvement, new product development and quality of production in Malaysia’s manufacturing firms. Based on the results of research into the implementation of quality management initiatives by 201 manufacturing firms in Malaysia, this paper concentrates on the relationships between quality management and the aforesaid variables. The most significant implication of this paper is that businesses should pay more attention to quality management practices, particularly in Malaysia’s manufacturing firms.

Keywords: Quality management, employee involvement, new product development, quality of production.

Downloads

Published

2017-12-06 — Updated on 2022-07-28

Versions

2022-07-28 (2)
2017-12-06 (1)

How to Cite

Sidin, J. P., Syed Khalid Wafa, S. A. W., & Sondoh Jr, S. L. (2022). QUALITY MANAGEMENT INITIATIVES IN MALAYSIA’S MANUFACTURING FIRMS: IMPLICATIONS ON EMPLOYEE INVOLVEMENT, NEW PRODUCT DEVELOPMENT AND QUALITY OF PRODUCTION. Journal of the Asian Academy of Applied Business (JAAAB), 3. https://doi.org/10.51200/jaaab.v3i0.966 (Original work published December 6, 2017)