EXPLORING HOW SOCIAL MEDIA INFLUENCE WRITING SKILLS IN HIGHER EDUCATION: A CASE STUDY AT A PRIVATE UNIVERSITY IN SABAH, MALAYSIA

Authors

  • MILKA BUNGUH
  • PRISCILLA SHAK

DOI:

https://doi.org/10.51200/manu.v36i2.7080

Keywords:

Academic writing skills, collaborative learning, educational technology, social media, undergraduate students

Abstract

Abstract Academic writing is one of the most challenging skills to acquire as it requires high precision, where the diction, tone and context of the text must be precise. The advent of information and telecommunication technologies has resulted in transformative changes and brought about a new era of educational practices. One critical change is in the adoption of social media for classroom pedagogy. The wide application of social media has massively influenced university students’ reliance on these platforms for social and, to some extent, academic development at higher learning institutions. It is essential for maintaining social contacts and communication with family and friends, providing entertainment, and serving as a platform for collaborative learning. This study explores undergraduate students' experiences and perceptions regarding the integration of social media to enhance their academic writing skills at a private learning institution in Sabah, Malaysia. By employing a qualitative case study, it explores how students utilise social media to support their academic writing endeavours and understand how they perceive social media use for improving their academic writing skills. Through purposive sampling, 15 undergraduate students participated in semi-structured interviews designed to elicit in-depth feedback on their experiences, exploring benefits, challenges and the impact of social media on their writing. The findings provide insights into how writing practices can be enhanced using social media by facilitating idea exchange through real-time feedback, and collaborative learning among peers. This study contributes to the ongoing discussion about integrating social media to support academic writing and its potential to complement traditional learning approaches.

Author Biographies

MILKA BUNGUH

Centre for the Promotion of Knowledge and Language Learning,
Universiti Malaysia Sabah, Jalan UMS,
88400 Kota Kinabalu, Sabah.

PRISCILLA SHAK

Centre for the Promotion of Knowledge and Language Learning,
Universiti Malaysia Sabah, Jalan UMS,
88400 Kota Kinabalu, Sabah.

References

Akhtar, R., Hassan, H., & Saidalvi, A. (2023). The effects of ESL student’s attitude on Academic Writing Apprehensions and Academic Writing Challenges. International Journal of Psychosocial Rehabilitation, 24(5), 6115–6124. https://doi.org/10.37200/IJPR/V24I5/PR2020247

Alkhaldi, A. A. (2023). The impact of technology on students’ creative writing: A case study in Jordan. Theory and Practice in Language Studies, 13(3), 586–592. https://doi.org/10.17507/tpls.1303.06

AlMarwani, M. (2020). Academic writing: Challenges and potential solutions. Arab World English Journal, 6(6), 114–121. https://doi.org/10.24093/awej/call6.8

Alsyouf, A., Lutfi, A., Alsubahi, N., Alhazmi, F. N., Al-Mugheed, K., Anshasi, R. J., Alharbi, N. I., & Albugami, M. (2023). The Use of a Technology Acceptance Model (TAM) to Predict Patients’ Usage of a Personal Health Record System: The Role of Security, Privacy, and Usability. International Journal of Environmental Research and Public Health, 20(2), 1347. https://doi.org/10.3390/ijerph20021347

Aziz, I. N., & Sabella, R. H. (2021). TikTok as media of learning English. JEET, Journal of English Education and Technology, 2(02), 408–419. http://jeet.fkdp.or.id/index.php/jeet/article/view/51

Budjalemba, A. S., & Listyani, L. (2020). Factors contributing to students difficulties in academic writing class: Students perceptions. UC Journal: ELT, Linguistics and Literature Journal, 1(2), 135–149. https://doi.org/10.24071/uc.v1i2.2966

Charness, N., & Boot, W. R. (2016). Technology, Gaming, and Social Networking. In K. W. Schaie & S. L. Willis (Eds.), Handbook of the psychology of aging (8th ed., pp. 389–407). Academic Press. https://doi.org/10.1016/B978-0-12-411469-2.00020-0

Chen, Z., & Ramzan, M. (2024). Analyzing the role of Facebook-based e-portfolio on motivation and performance in English as a second language learning. International Journal of English Language and Literature Studies, 13(2), 123–138. https://doi.org/10.55493/5019.v13i2.5002

Chou, C. M. (2014). Social media characteristics, customer relationship, and brand equity. The Journal of Applied Business and Economics, 16(1), 128–145.

Corder, S. P. (1971). Idiosyncratic dialects and error analysis. IRAL - International Review of Applied Linguistics in Language Teaching, 9(2), 147–160. https://doi.org/10.1515/iral.1971.9.2.147

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008

Gill, A. J. G. (2021). Difficulties and support in the transition to higher education for non-traditional students. Research in Post-Compulsory Education, 26(4), 410–441. https://doi.org/10.1080/13596748.2021.1980661

Göçer, G., Demirtaş-Tolaman, T., & Azizoğlu, N. İ. (2023). Using technology to support creative writing: How it affects teachers’ digital writing skills and their gains from digital technology. International Journal of Psychology and Educational Studies, 10(2), 422–440. https://doi.org/10.52380/ijpes.2023.10.2.1039

Haidari, M., Katawazai, R., & Mohd Yusof, S. (2020). The use of social media and Wikis in teaching writing skills: A review article. International Journal of Interactive Mobile Technologies (IJIM), 14(16), 168–179. https://doi.org/10.3991/ijim.v14i16.15531

Hamadeh, W., Bahous, R., Diab, R., & Nabhani, M. (2020). Using social media to enhance second language learning. Computer-Assisted Language Learning Electronic Journal, 21(2), 132–149. https://old.callej.org/journal/21-2/Hamadeh-Bahous-Diab-Nabhani2020.pdf

Hsieh, H. F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15(9), 1277-1288. https://doi.org/10.1177/1049732305276687

Kabilan, M. K., Ahmad, N., & Abidin, M. J. Z. (2010). Facebook: An online environment for learning of English in institutions of higher education. The Internet and Higher Education, 13(4), 179–187. https://doi.org/10.1016/j.iheduc.2010.07.003

Khan, M. O., Nazim, M., & Abbas, A. (2024). WhatsApp as a useful tool to strengthen EFL learners’ academic writing creativity: Exploring students’ and teachers’ voices. International Journal of Religion, 5(3), 311–321. https://doi.org/10.61707/0qett619

Koehler, A. A., & Vilarinho-Pereira, D. R. (2021). Using social media affordances to support ill-structured problem-solving skills: Considering possibilities and challenges. Educational Technology Research and Development, 71, 199–235. https://doi.org/10.1007/s11423-021-10060-1

Kurniati, E. Y., & Fithriani, R. (2022). Post-graduate students’ perceptions of Quillbot utilization in English academic writing class. Journal of English Language Teaching and Linguistics, 7(3), 437–451. https://doi.org/10.21462/jeltl.v7i3.852

Lakhal, M. (2021). Social media use and its effects on writing ability among Moroccan University EFL students. International Journal of English Literature and Social Sciences, 6(3), 132–143. https://doi.org/10.22161/ijels.63.21

Lea, M. R., & Street, B. V. (1998). Student writing in higher education: An academic literacy approach. Studies in Higher Education, 23(2), 157–172. https://doi.org/10.1080/03075079812331380364

Liu, S., Zaigham, G. H. K., Rashid, R. M., & Bilal, A. (2022). Social media-based collaborative learning effects on student performance/learner performance with moderating role of academic self-efficacy. Frontiers in Psychology, 13, 903919. https://doi.org/10.3389/fpsyg.2022.903919

Muftah, M. (2022). Impact of social media on learning English language during the COVID-19 pandemic. PSU Research Review, 8(1), 211–226. https://doi.org/10.1108/prr-10-2021-0060

Munisvararajan, K. (2024). The impact of social media usage in English writing among the high school students in Selangor. International Journal of Advanced Research in Education and Society, 6(1), 839-850.

Nassaji, H. (2015). Qualitative and descriptive research: Data type versus data analysis. Language Teaching Research, 19(2), 129–132. https://doi.org/10.1177/1362168815572747

Novitasari, N., & Addinna, A. (2022). Students' perception on the use of TikTok for learning English. Journal of English Language Teaching, 11(4), 566-579. https://doi.org/10.15294/elt.v11i4.61328

Nunan, D., & Choi, J. (2023). Clarity and coherence in academic writing. Routledge. https://doi.org/10.4324/9781003179092

Platon, O., Caranica, C., & Catană, A. (2018). Social media tools used for teaching and learning in the higher education system. eLearning & Software for Education, 1, 453-456. https://doi.org/10.12753/2066-026x-18-064

Purnama, I. G. A. V. (2024). The role of social media toward EFL students’ writing skills. Retorika: Jurnal Ilmu Bahasa, 10(1), 58-65. https://doi.org/10.55637/jr.10.1.7184.58-65

Puspita, D. (2019). Error analysis on learners’ interlanguage and intralanguage: A case study of two adolescent students. Teknosastik, 17(2), 12-17. https://doi.org/10.33365/ts.v17i2.321

Rahmat, N. R., Aripin, N., Maizura Lin, N., Whanchit, W., & Khairuddin, Z. (2020). Exploring the connection between critical thinking skills and academic writing. International Journal of Asian Social Science, 10(2), 118–128. https://doi.org/10.18488/journal.1.2020.102.118.128

Ramzan, M., Bibi, R., & Khunsa, N. (2023a). Unravelling the link between social media usage and academic achievement among ESL learners: A quantitative analysis. Global Educational Studies Review, VIII(II), 407–421. https://doi.org/10.31703/gesr.2023(viii-ii).37

Ramzan, M., Mushtaq, A., & Ashraf, Z. (2023b). Evacuation of difficulties and challenges for academic writing in ESL learning. University of Chitral Journal of Linguistics and Literature, 7(I), 42–49. https://doi.org/10.33195/maxskq26

Sermsook, K., Liamnimitr, J., & Pochakorn, R. (2017). The impact of teacher corrective feedback on EFL student writers’ grammatical improvement. English Language Teaching, 10(10), 43–51. https://doi.org/10.5539/elt.v10n10p43

Shanti, A., & Jaafar, Z. (2021). Beyond classroom English activities to generate interest in English among tertiary students. Asian Journal of University Education, 16(4), 1–9. https://doi.org/10.24191/ajue.v16i4.11928

Sharaievska, I., & Harmon, J. (2020). Contemporary college students. SCHOLE: A Journal of Leisure Studies and Recreation Education, 36(1-2), 1– https://doi.org/10.1080/1937156x.2020.1773974

Siti, Z. M., & Lilliati, I. (2021). Malaysian tertiary ESL students’ writing errors and their implications on English language Teaching. Asian Journal of University Education, 17(3), 235–248. https://doi.org/10.24191/ajue.v17i3.14504

Sivakumar, A., Jayasingh, S., & Shaik, S. (2023). Social media influence on students’ knowledge sharing and learning: An empirical study. Education Sciences, 13(7), 745. https://doi.org/10.3390/educsci13070745

Sundari, D., Hidayah, J., Edy, S., & Esmianti, F. (2021). Error analysis of English sentence structure in students’ written paragraphs. ENGLISH FRANCA: Academic Journal of English Language and Education, 5(1), 37–60. https://doi.org/10.29240/ef.v5i1.2173

Tahira, M., Mehr, P., Shah, A., & Haider, G. (2019). The role of critical thinking in academic writing: An investigation of EFL students’ perceptions and writing experiences. International Online Journal of Primary Education, 8(1), 2–24. https://files.eric.ed.gov/fulltext/EJ1243509.pdf

Tahmina, T. (2023). Students’ perception of the use of YouTube in English language learning. Journal of Languages and Language Teaching, 11(1), 151–162. https://doi.org/10.33394/jollt.v11i1.6883

Zheng, B., Yim, S., & Warschauer, M. (2018). Social media in the writing classroom and beyond. In J. I. Liontas (Ed.), The TESOL encyclopedia of English language teaching (pp. 1–5). Wiley. https://doi.org/10.1002/9781118784235.eelt0555

Published

2025-12-19

How to Cite

BUNGUH, M. ., & SHAK, P. . (2025). EXPLORING HOW SOCIAL MEDIA INFLUENCE WRITING SKILLS IN HIGHER EDUCATION: A CASE STUDY AT A PRIVATE UNIVERSITY IN SABAH, MALAYSIA. MANU Jurnal Pusat Penataran Ilmu Dan Bahasa (PPIB), 36(2), 79–99. https://doi.org/10.51200/manu.v36i2.7080
Total Views: 59 | Total Downloads: 68