Organizational Reward System and Job Satisfaction among Non-Academic Staff at Universiti Malaysia Sabah
Keywords:
Organizational Reward System, Extrinsic, Intrinsic, Job SatisfactionAbstract
The paper aims to investigate the relationship between intrinsic and extrinsic reward systems and job satisfaction among non-academic employees at the University of Malaysia Sabah. The researchers used survey questionnaires and secondary data to collect and gather information. The response rate was 51.4% (n=72), and the questionnaire was usable. The data were collected using a convenient sampling technique and analyzed using SPSS 23.0 and smart PLS (Partial Least Square) version 2.0. The result indicates that 0.615 (61.5%) of the variance in job satisfaction is explained by all the two constructs of intrinsic and extrinsic. There were three hypotheses tested. All hypotheses were strongly supported. The result shows that this organization's relationship between the reward system and job satisfaction is significant. The extrinsic reward system has the greatest influence on job satisfaction. Extrinsic rewards such as yearly bonuses can make the workers feel happy and motivate them to work harder in the future. Any organization should be more concerned with extrinsic reward systems such as salary, bonuses, and any outdoor activity that can show appreciation to the employees to boost their job satisfaction.
References
Allen, S. R. and Kilmann, H. R. (2001). The Role of the Reward System for a Total Quality Management-based Strategy. Journal of Organizational Change Management, 14 (2): 110-131.
Anantha Raj. A, Huam Hon Tat and Abdul Ghani Kanesan bin Abdullah (2013). The Effect of Reward System and Motivation on Job Satisfaction: Evidence from the Education Industry in Malaysia. World Applied Science Journal, 24 (12), 1597–1604.
Bart Cambré Evelien Kippers Marc Van Veldhoven Hans De Witte. (2012). Jobs and Organizations, Personnel Review. 41 (2): 200 – 215.
Bradley, S., A. Petrescu & Simmons, R. (2006). The Impact of Human Management Practices and Pay Inequality on Workers' Job Satisfaction. Paper Presented at the Western Economic Association 9th Annual Conference Vancouver.
Cavana, R. B., Delahaye and Sekaran, U. (2001). Applied Business Research. Qualitative and Quantitative Methods. New York, NY: John Wily and Sons.
Chepkwony, C. C. (2014). The Relationship between Rewards Systems and Job Satisfaction: A Case Study at Teacher Service Commission-Kenya. European Journal of Business and Social Science, 3(1), 59-70
Davis, G. F. (2005). Firm and Environments. N. Smelser, R. Swedberg. Eds. Handbook of Economic Sociology. 2nd ed. Russell Sage/ Princeton University Press, Princeton, NJ: pp. 478–502.
Deci, E. L., & Ryan, R. M. (1985). Intrinsic Motivation and Self-determination in Human Behavior. New York: Plenum.
Garcia-Chas, R., Neira-Fontela, E. and Varela-Neira, C. (2016). High-Performance Work Systems and Job Satisfaction: A Multilevel Model. Journal of Managerial Psychology, 31 (2): 451-466.
George, J. M. (2008). Understanding and Managing Organizational Behaviour. 5th ed, Pearson/Prentice Hall.
Gomez-Mejia, L. R. and Balkin, D. B. (1992). Compensation Organizational Strategy and Firm Performance. Cincinnati: South-Western.
Harackiewicz, J. M., and Manderlink, G. (1984). A Process Analysis of the Effects of Performance-Contingent Rewards on Intrinsic Motivation. Journal of Experimental Social Psychology, 20, 531-551.
Jehanzeb, K., Abu Bakar Abdul Hamid, & Anwar Rasheed. (2015). What is the role of training and job satisfaction in turnover intentions? International Business Research, 8(3): 208–220.
Kiviniemi, M. T., Snyder, M. and A. M. Omoto. (2011). Too Many of a Good Thing? The Effect of Multiple Motivation on Stress, Costs Fulfillment and Satisfaction. Personality and Social Psychology Bulletin, 28: 732-743.
Lewis, G. B., & Frank, S. A. (2006). Who Wants to Work for the Government? Public 27 Administration Review. 62 (4): 395-404.
Mike, W. (2001). The Changing Distribution of Job Satisfaction. The Journal of Human Resource, p. 36.
Mobley, W. H. (1997). Intermediate Linkages in the Relationship Between Job Satisfaction and Employee Turnover. Journal of Applied Psychology, 62: pp. 237–240.
Molly, J. C. (2013). Models of Morality. Trends in Cognitive Sciences, 17 (8): 363–366.
Nor Izwanilee Binti Mohd Izwan Lee. (2015). Organizational Reward System as a Contributor to Employee's Job Satisfaction among Non-Executive Employees at Jabatan Kerja Raya, Kota Samarahan. Universiti Teknologi Mara.
Nunnally, J. C. (1978). Psychometric Theory. 2nd ed. New York: McGraw-Hill.
Pritchard, R. D. (1989). Enhancing Work Motivation Through Productivity Measurement and Feedback. In U. Kleinbeck, H. Thierry, H. Hacker, and H. H. Quast (Eds). Work Motivation, pp. 119–132. Hillsdale, NJ: Lawrence Erlbaum.
Sarwar, S. and Aburge, J. (2013). The Influence of Rewards and Job Satisfaction on Employees in the Service Industry. The Business and Management Review, 3 (2):23.
Sejjaaka, K. S. and Kaawaase, K. T. (2014). Professionalism, Rewards, Job Satisfaction and Organizational Commitment amongst Accounting Professionals in Uganda. Journal of Accounting in Emerging Economies, 4 (2): 134-157.
Sekaran, U. and Bougie, R. (2013). Research Methods for Business: A Skill-Building Approach. 6th ed, Wiley: New York.
Serena Akhtar, Md. Zia Uddin and Muhammad Kamruzzaman Sachu (2013). The Impact of Reward on Job Satisfaction and Employee's Performance in Bangladesh: A Comparative Analysis between Pharmaceutical and Insurance Industry. International Journal of Business and Management Invention. 2 (8), 1–8.
Siti Khairunadia Binti Ab Nasir. (2015). Organizational Reward System as a Contributor to Employees Job Satisfaction among Non-Executives Employees at Kementerian Perdagangan Dalam Negeri, Koperasi dan Kepenggunaan in Kuching, Sarawak. Universiti Teknologi Mara.
Steijn, B. (2002). HRM and Job Satisfaction in the Dutch Public Sector. Paper Presented at the EGPA Conference in Potsdam, Study Group on Public Personnel Policies.
Stephan, A. (2013). Employee and Change Initiative: Intrinsic Rewards and Feeling Valued. Retrieve from http://www.60.homepage.villanova.edu/steve.stumpf/bio.ml
Wang, H.M. and Feng, W.W. (2003). "Review on Employee Job Satisfaction." Commercial Research, China, 9:
-5.
Downloads
Published
How to Cite
Issue
Section
Total Views: 38
| 
Total Downloads: 38
